FAQ

How can I return my order?

If you need help returning an order, contact our customer service team on +44 1223 790710 or email us at info@kitchenmarket.co.uk.

How long is the warranty period?

The warranty period varies from product to product, although all our products come with a standard factory warranty. Please contact our customer service team for information on specific products by emailing info@kitchenmarket.co.uk or by calling +44 1223 790044 from 9:00 to 17:00 hours (local rates apply).

What are the delivery terms?

You can see the estimated delivery time stated at each product. We will get in touch with you should we expect the delivery to take longer than stated.

Do all prices include VAT?

All prices listed on this site include VAT.

Can I specify a different delivery address?

Yes. You will have the opportunity to specify your delivery address while placing your order. This can be useful in cases where you want an order to be delivered to a different address, such as your work address.

How can I order?

You can place an order through our website, by phone and by email.

How can I pay for an order with Kitchenmarket?

We accept payments via Mastercard, Visa, Paypall.

How much are the shipping costs?

We charge shipping costs of £4.95. We do not charge shipping costs for deliveries within the UK mainland for orders above £50.00. For the following Islands we charge an extra delivery cost of £25.00:

GY1-9, HS1-9, IM1-9, IV1-28, Northern Ireland, BT1-71, IV36, IV40-56, IV63, JE1-4, BT74-82, KA27-28, KW1-17, PA20-38, PA41-78, BT86-88, PH19-26, PH31-44, PO30-41, ZE1-3, BT92-97

If I pay with creditcard, when will I be charged?

Your credit card will be charged following our acceptance of your order.